Describe your pet's issue:

FAQ

Can't find the answer you're looking for? Here are some of our frequently asked questions to help out!

How do I change information about my pet?+

Log into your account. Once you are logged in, you will be taken to the “Account” page. Select the “My Pets” tab. Underneath the previously provided information is an “Edit Pet” button. Select that button and you will be able to edit your pet(s) information.

How can I add an additional pet to my subscription?+

Click on the My Account button at the top right of the page to get to your ccount page. Next, click on the My Pets tab near the top of the page. Now click on the add a pet button to add your pet.

After you add a pet, you can come back to this page at any time to edit the pet information.