Plans

What kind of plans do you offer?
We offer a variety of plans to meet your needs. You can purchase help for an individual problem or a plan with unlimited support. Our most popular plan is our monthly unlimited, giving you unlimited access to phone, chat, and email for your pet.
Do I have to purchase a plan for each pet I own?
Yes, we keep detailed records for every pet. This helps us provide quality support tailored to your pet. We offer significant discounts on our unlimited plans for additional pets.
I bought an unlimited plan, now what?
Welcome! You can call us now toll-free, (800)-873-8838. You can chat with and message our team from the my account area.
How do I cancel my plan?
We're sorry to see you go. Simply drop us a note at help@whiskerdocs.com.

Types of Pets

Is your service available for pets other than cats and dogs? I have an emu.
Currently we support only dogs and cats, but may be adding other animals in the future.

Privacy

How secure is my information? Do you share it with other companies?
We secure all data and are committed to the privacy of our members. We don't sell or share individual user information with other companies. See our privacy page for more details.