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We are all dedicated pet parents. Like you, we want healthy, happy lives for our whiskered children. We created whiskerDocs to help pets and pet parents when it is needed most. Our service isn’t designed to replace your existing relationship with your vet, but as a 24/7 support that you can always reach. We are here for those "what-if” scenarios that inevitably happen. We strive to better the life of every pet: every day, every hour, and every minute.

The Lion's Den

In the Lion’s Den, we know how much better the world is with healthy, happy pets in our lives. Making sure we're always there to help is our mission, and loving what we do comes naturally!

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Deb Leon, CEO / Alpha Female

Prior to co-founding whiskerDocs®, Deb Leon had launched an enterprise scale health services call center that provided support to families 24 hours a day as they attempted to navigate the complexities of the healthcare system.

Health Contact Partners served over 7 million people in the...

Prior to co-founding whiskerDocs®, Deb Leon had launched an enterprise scale health services call center that provided support to families 24 hours a day as they attempted to navigate the complexities of the healthcare system.

Health Contact Partners served over 7 million people in the United States, Canada, and Mexico, with its foundational service being MyNurse 24/7™, a 24 hour a day Decision Support service that helped its members decide the best action to take on behalf of their families. Their staff of over 200 specialists included registered and licensed Nurses, social workers, benefit consultants, telemonitoring and customers service agents.

In 2008, Health Contact Partners was purchased by one of its client companies, leaving time for Deb and her family to make their next commitment to families, by offering the same support to pet parents.

"It was exciting to be the first company to offer instant access to veterinary experts via phone, live chat, mobile messaging and email,” says Ms. Leon. “We knew that so many issues happen with our pets after hours, in the 100 plus hours per week that most veterinary offices are closed. And that created a problem. Our own cats, for example, always seemed to have issues when our veterinarian’s office was closed or right as we were walking out the door to go to work. We desperately needed someone to call that could help us figure out what to do."

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Trevor Page, President / CSO / Top Dog

Prior to earning his Top Dog title at whiskerDocs, Trevor first realized his passion for real-time access to health support while working at Health Contact Partners (HCP).

"Being able to reach a nurse on demand, 24/7, was a life changing experience,” says Mr. Page, “I loved that what we did at HCP...

Prior to earning his Top Dog title at whiskerDocs, Trevor first realized his passion for real-time access to health support while working at Health Contact Partners (HCP).

"Being able to reach a nurse on demand, 24/7, was a life changing experience,” says Mr. Page, “I loved that what we did at HCP made such a huge difference. We even saved an 8 year old boy’s life. It doesn’t get any better than that. At that time, it took real innovation to do what we did. Today, we are still innovating with technology. Today, you can LITERALLY have that same access in the palm of your hands, no matter where you are or when you need it, and connect to someone in seconds.”

Continuing with that excitement and commitment to excellence, Trevor gained additional success working for and consulting for various multinational wellness companies. His experience, coupled with his love for animals, inspired Trevor and Deb Leon to create whiskerDocs.

Trevor believes that whiskerDocs represents the innovation animal health desperately needs. Seeking quality care for our personal health has become easy, but for our pets? "We've brought the same stringent standards Deb and I learned in human healthcare over to animal health. After all, our pets ARE our family and we all care deeply about what’s best for them. The good news is that we can bring what we learned about best practices in human health and bring those standards to the care of our beloved pets. Change is going to happen in pet care. We hope to make that process easier for not only the pet parent, but our medical professionals as well."

Trevor counts his two Goldendoodles, Rusko and Jax, as his children. Knowing that countless others feel the same about their furrier family members makes everything worthwhile. “It's time to give our pets the same quality care we would give our kids. If I can help bring this to the world, my life has been a huge success."

The Jungle

The whiskerDocs team of veterinary experts, is comprised of licensed veterinarians with an average of 20 years of hands-on small animal practice and experienced veterinary technicians. In over 30,000 interactions, the whiskerDocs team has combined their expertise and deep love of animals to assist pet parents in making the best decisions on behalf of their pets. To learn more about our veterinary team, click here.

whiskerDocs’s team of veterinary experts. Our team is managed by Nicole Rogers, Director of Operations (she has her own little jungle, parenting 3 cats, 1 dog and a rabbit!)

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Nicole Rogers

Director of Operations / Cat Herder

Nicole is a veterinary technician who has been working with animals for over 10 years and has been an animal lover and pet owner...

Nicole is a veterinary technician who has been working with animals for over 10 years and has been an animal lover and pet owner throughout her life. Her experience in the animal care field includes working with cats, dogs, and even wildlife. In addition to working in the traditional veterinary medicine field, she also has developed skills in alternative medicine for pets.  

Nicole managed veterinary practices in the Philadelphia, Pennsylvania area, appeared on television and web series segments about pet care, and co-hosted a cat health radio show, all in addition to her volunteer work with local animal shelters and a wildlife rehabilitation clinic. On her own convictions, she even worked with park rangers to safely capture, rescue, and find homes for domestic animals illegally released in national parks. 

When asked why she feels so dedicated to caring for animals, she says, "For as long as I can remember, I've loved all animals. As a young child, I nursed orphaned rabbits, chicks, and turtles back to health, and always adopted the sickest, oldest animals from the shelter. As an adult working in a veterinary hospital, I discovered the joy of helping animals and educating pet parents, but also the frustration of animals getting veterinary attention way too late in the course of disease."

She says of whiskerDocs, "I've long wished that people had a reliable way to get advice about their pets but without having to run to the vet with every small concern. The demand for pet health information from reliable online sources is high, but the supply is incredibly low. whiskerDocs is exactly what pet parents need in today's virtual world, and I'm honored to be part of a team that is making such a huge impact on pets and their humans!"

The Nerd Farm

The Nerd Farm is whiskerDocs talented team of techies, working on the bits and bytes to make it easier for pet parents to communicate with our vet experts. Many of us code with a cat napping in our lap or a dog nestled at our feet!

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Gunnison Carbone

Chief Technology Officer / Code Monkey

Gunnison heads up pet technology and innovation at whiskerDocs. He's been in the technology field for over 20 years, producing software for the pet industry, telecommunications, customer service, advertising, and more...

Gunnison heads up pet technology and innovation at whiskerDocs. He's been in the technology field for over 20 years, producing software for the pet industry, telecommunications, customer service, advertising, and more. He's written numerous techie articles and is lead author of the book Open Source Enterprise Solutions, a forerunner to the wide adoption of open source software in the business world. Gunnison is a long-time pet parent: cats, reptiles, fish, small mammals and more.  He is surrounded by veterinarians - his wife is a marine mammal and wildlife vet and his sister is a dog and cat ER vet.

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Tiffany Falk

Marketing Technology Team Leader / Cyber Kitty

After her first Atari experience, Tiffany was hooked on video games and all things in the computer world. The nerdier the better. A desire to work with technology and serve her country led her to the field of...

After her first Atari experience, Tiffany was hooked on video games and all things in the computer world. The nerdier the better. A desire to work with technology and serve her country led her to the field of Geographic Information Systems (GIS) with the U.S. Army. After 6 years (and 3 deployments) she continued her pursuit of GIS geekiness on the homefront for another 9 years before finding her home at whiskerDocs. Tiffany's 2 cats and 1 dog are delighted she joined the team and she is beyond excited to make your pet experience the best it can be

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Phil Glatz

Web Team Leader

Long-time web developer, specializing in responsive Drupal sites. He has worked for many high-traffic sites as well as small business and non-profit sites. He enjoys the challenges of working on innovative new designs...

Long-time web developer, specializing in responsive Drupal sites. He has worked for many high-traffic sites as well as small business and non-profit sites. He enjoys the challenges of working on innovative new designs, but always puts the user ahead of being fancy.

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Sarah Farrell

Infrastructure Team Leader / Night Owl

Sarah Farrell is a Software Engineer specializing in full stack Java development with over 15 years experience working with both small and large projects alike. She is both a cat and dog lover and her hobbies include...

Sarah Farrell is a Software Engineer specializing in full stack Java development with over 15 years experience working with both small and large projects alike. She is both a cat and dog lover and her hobbies include hiking, photography, and art.

 

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