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We are dedicated pet parents. Like you, we want healthy, happy lives for our whiskered children. We created whiskerDocs to help pets and pet parents when it is needed most. Our service isn’t designed to replace your existing relationship with your vet, but as a 24/7 support that you can always reach. We are here for those "what-if” scenarios that inevitably happen. We strive to better the life of every pet: every day, every hour, and every minute.

The Lion's Den

In the Lion’s Den, we know how much better the world is with healthy, happy pets in our lives. Making sure we're always there to help is our mission, and loving what we do comes naturally!

Deb Leon, CEO / Alpha Female

One day while sipping coffee on their deck, Deb’s husband, Rob, said, “Why don’t you create a 24/7 help line for pets, just like you do for people? There are millions of pet parents just like us who could really use the help!”

Because millions of families are wildly in love with their pets, it...

One day while sipping coffee on their deck, Deb’s husband, Rob, said, “Why don’t you create a 24/7 help line for pets, just like you do for people? There are millions of pet parents just like us who could really use the help!”

Because millions of families are wildly in love with their pets, it made sense; especially because Deb’s business at that time was a 24/7 Nurse Help Line. Health Contact Partners served over 7million people in the United States, Canada, and Mexico, in its seven year history, and just like with our pets, things for families seemed to happen when the doctor wasn’t available or while they were headed out the door to work. 

In 2008, Health Contact Partners was purchased by one of its client companies. After taking a year off, Deb decided to plunge in to help pet parents take better care of their babies. And so, whiskerDocs was born!

"It was risky to be the first ever company to offer true, real time support via phone, live chat, mobile messaging and email,” says Ms. Leon, “but we knew that most things happen with our pets after hours, in the 100 plus hours per week that most veterinary offices are closed. And that created a problem. Our cats, for example, always seemed to have issues when our vet's office was closed or right as we were walking out the door to go to work. We desperately needed someone to call that could help us figure out what to do!"

We provide real time, instant 24 hour a day support for the loving pet parents of cats and dogs, soon to add birds and exotics.  Our veterinary team is available to help when you need it, how you need it and all at really reasonable prices!

Caring for your pets happens around the clock and whiskerDocs is always there to help!

Trevor Page, President / CSO / Top Dog

Prior to earning his Top Dog title at whiskerDocs, Trevor first realized his passion for real-time access to health support while working at Health Contact Partners (HCP).

"Being able to reach a nurse on demand, 24/7, was a life changing experience,” says Mr. Page, “I loved that what we did at HCP...

Prior to earning his Top Dog title at whiskerDocs, Trevor first realized his passion for real-time access to health support while working at Health Contact Partners (HCP).

"Being able to reach a nurse on demand, 24/7, was a life changing experience,” says Mr. Page, “I loved that what we did at HCP made such a huge difference. We even saved an 8 year old boy’s life. It doesn’t get any better than that. At that time, it took real innovation to do what we did. Today, we are still innovating with technology. Today, you can LITERALLY have that same access in the palm of your hands, no matter where you are or when you need it, and connect to someone in seconds.”

Continuing with that excitement and commitment to excellence, Trevor gained additional success working for and consulting for various multinational wellness companies. His experience, coupled with his love for animals, inspired Trevor and Deb Leon to create whiskerDocs.

Trevor believes that whiskerDocs represents the innovation animal health desperately needs. Seeking quality care for our personal health has become easy, but for our pets? "We've brought the same stringent standards Deb and I learned in human healthcare over to animal health. After all, our pets ARE our family and we all care deeply about what’s best for them. The good news is that we can bring what we learned about best practices in human health and bring those standards to the care of our beloved pets. Change is going to happen in pet care. We hope to make that process easier for not only the pet parent, but our medical professionals as well."

Trevor counts his two Goldendoodles, Rusko and Jax, as his children. Knowing that countless others feel the same about their furrier family members makes everything worthwhile. “It's time to give our pets the same quality care we would give our kids. If I can help bring this to the world, my life has been a huge success."

Bruce Truman, Strategic Advisor

Bruce has over 25 years of experience in companion animal sales, marketing and startups with a specialization in the areas of emerging innovation and technology in veterinary medicine. After serving as part of the founding management team of both a successful parasiticide startup and an innovative SaaS...

Bruce has over 25 years of experience in companion animal sales, marketing and startups with a specialization in the areas of emerging innovation and technology in veterinary medicine. After serving as part of the founding management team of both a successful parasiticide startup and an innovative SaaS company he is proud to join the whiskerDocs team in a strategic advisory role.

The Jungle

The Jungle is whiskerDocs’s team of veterinary experts. Our team is managed by Nicole Rogers, Director of Quality Control (she has her own little jungle, parenting 3 cats, 1 dog and a rabbit!)

Jungle management ensures that you receive the best possible experience with whiskerDocs, while the team of Jungle veterinary experts provides you with phone, email, and live chat support. The Jungle brings you their veterinary knowledge, experience, and deep love of animals to assist you in making the best decisions on behalf of your pet.

We also have a great team of veterinary experts. You can read about them on our veterinary experts page.

Nicole Rogers

Director of Quality Control / Mad Catter

Nicole is a veterinary technician who has been working with animals for over 7 years and has been an animal lover and pet owner...

Nicole is a veterinary technician who has been working with animals for over 7 years and has been an animal lover and pet owner throughout her life. Her experience in the animal care field includes working with cats, dogs, and even wildlife. In addition to working in the traditional veterinary medicine field, she also has developed skills in alternative medicine, including owning her own pet Reiki practice prior to beginning her career in traditional small animal medicine.  

Nicole has worked for veterinary practices in the Philadelphia, Pennsylvania area for 5 years, appeared on television and web series segments about pet care, and co-hosted a cat health radio show, all in addition to her volunteer work with local animal shelters and a wildlife rehabilitation clinic. On her own convictions, she even worked with park rangers to safely capture, rescue, and find homes for domestic animals illegally released in national parks. 

When asked why she feels so dedicated to caring for animals, she says, "For as long as I can remember, I've loved all animals. As a young child, I nursed lawn mower-victim rabbits and turtles and orphaned chicks back to health, and always adopted the sickest, oldest animals from the shelter. As an adult, I never thought I could turn that drive into a rewarding career. That is, until I found a job at a cat hospital. It was there that I discovered the joy of helping animals, but also the frustration of animals getting veterinary attention way too late in the course of disease."

She says of whiskerDocs, "I've long wished that people had a reliable way to get advice about their pets but without having to run to the vet with every small concern. The demand for pet health information from reliable online sources is high, but the supply is incredibly low, and too many pet parents are ill-informed or receive generic and confusing information about their concerns. WhiskerDocs is exactly what pet parents need in today's virtual world, and I'm honored to be part of a team that is making such a huge impact on pets and their humans!"

The Nerd Farm

The Nerd Farm is whiskerDocs talented team of techies, working on the bits and bytes to make it easier for pet parents to communicate with our vet experts. Many of us code with a cat napping in our lap or a dog nestled at our feet!

Gunnison Carbone

IT Director / Code Monkey

Gunnison is the whiskerDocs resident code monkey (computer nerd). He's worked in the IT field for over 20 years, developing software for the pet industry, telecommunications, customer service, advertising, and more....

Gunnison is the whiskerDocs resident code monkey (computer nerd). He's worked in the IT field for over 20 years, developing software for the pet industry, telecommunications, customer service, advertising, and more. He's written numerous techie articles and is lead author of the book Open Source Enterprise Solutions, a forerunner to the wide adoption of open source software in the business world. A long-time lover of pets, he's had cats, fish, birds, ferrets, gerbils, lizards, and frogs. He is surrounded by veterinarians - his wife is a marine mammal and wildlife vet and his sister is a dog and cat ER vet.

Tiffany Falk

Applications Development Manager / Cyber Kitty

After her first Atari experience, Tiffany was hooked on video games and all things in the computer world. The nerdier the better. A desire to work with technology and serve her country led her to the field of...

After her first Atari experience, Tiffany was hooked on video games and all things in the computer world. The nerdier the better. A desire to work with technology and serve her country led her to the field of Geographic Information Systems (GIS) with the U.S. Army. After 6 years (and 3 deployments) she continued her pursuit of GIS geekiness on the homefront for another 9 years before finding her home at whiskerDocs. Tiffany's 2 cats and 1 dog are delighted she joined the team and she is beyond excited to make your pet experience the best it can be

Phil Glatz

Sr. Drupal Developer

Long-time web developer, specializing in responsive Drupal sites. He has worked for many high-traffic sites as well as small business and non-profit sites. He enjoys the challenges of working on innovative new designs...

Long-time web developer, specializing in responsive Drupal sites. He has worked for many high-traffic sites as well as small business and non-profit sites. He enjoys the challenges of working on innovative new designs, but always puts the user ahead of being fancy.

Sarah Farrell

Sr. Java Developer / Night Owl

Sarah Farrell is a Software Engineer specializing in full stack Java development with over 15 years experience working with both small and...

Sarah Farrell is a Software Engineer specializing in full stack Java development with over 15 years experience working with both small and large projects alike. She is both a cat and dog lover and her hobbies include hiking, photography, and art.

 

Team Partners

PivotPoint is a graphic and web design firm based in Denver, Colorado. Principals Kody Simmons and Carlos Botran provide strategic and creative thinking to help their clients achieve the best results possible. Known for combining creativity and innovation with functional and user-friendly design, PivotPoint understands that talented designers create solutions - not just attractive artwork.