We are all dedicated pet parents. Like you, we want healthy, happy lives for our whiskered children. We created whiskerDocs to help pets and pet parents when it is needed most. Our service isn’t designed to replace your existing relationship with your vet, but as a 24/7 support that you can always reach. We are here for those "what-if” scenarios that inevitably happen. We strive to better the life of every pet: every day, every hour, and every minute.
The Lion's Den
In the Lion’s Den, we know how much better the world is with healthy, happy pets in our lives. Making sure we're always there to help is our mission, and loving what we do comes naturally!
Deb Leon, CEO, Co-Founder / Alpha Female
Prior to co-founding whiskerDocs®, Deb Leon had launched an enterprise scale health services call center that provided support to families 24 hours a day as they attempted to navigate the complexities of the healthcare system.
Health Contact Partners served over 7 million people in the United States, Canada, and Mexico, with its foundational service being MyNurse 24/7™, a 24 hour a day Decision Support service that helped its members decide the best action to take on behalf of their families. Their staff of over 200 specialists included registered and licensed Nurses, social workers, benefit consultants, telemonitoring and customers service agents.
In 2008, Health Contact Partners was purchased by one of its client companies, leaving time for Deb and her family to make their next commitment to families, by offering the same support to pet parents.
"It was exciting to be the first company to offer instant access to veterinary experts via phone, live chat, mobile messaging and email,” says Ms. Leon. “We knew that so many issues happen with our pets after hours, in the 100 plus hours per week that most veterinary offices are closed. And that created a problem. Our own cats, for example, always seemed to have issues when our veterinarian’s office was closed or right as we were walking out the door to go to work. We desperately needed someone to call that could help us figure out what to do."