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Who We Are

The whiskerDocs team of pet health experts is available 24 hours a day to help pet parents make good decisions on behalf of their loved ones (the furrier kind). Members can chat, email, call or message a whiskerDocs veterinary expert any time of the day or night, from the comfort of their homes, while traveling, or from the dog park. Anytime, anywhere, whiskerDocs is there.

What We Do

whiskerDocs partners with your company to deliver round-the-clock pet help services to your customers and employees. With whiskerDocs as a part of your team, your customers can have the benefit of 24-hour veterinary support, requiring no additional investment in staff or facilities. whiskerDocs enables your company to give pet parents what they need, when they need it most.

whiskerDocs is the leader in on demand veterinary support.  We strive for excellence and have a 98% satisfaction score with pet parents.

Services Offered

 

24 hours a day, 365 days a year, veterinary support

  • Staffed by licensed veterinary experts
  • Supporting the bond between the pet and the primary care veterinarian
  • Providing round-the-clock support
  • Phones answered in real-time by our clinical team
  • Clinical referral to experts and other resources
  • Providing decision support and education for pet partners
  • Support with toxins and ingestion questions
  • Help with decisions about pet care options

Phone

Because you need help right away, our clinical team answers in real-time with an average speed to answer of 28 seconds.

Live Chat

Pet parents can ask questions via whiskerDocs Live Chat from their desktop, laptop, or mobile device. 

Email

whiskerDocs responds to questions submitted through our email form within 3 hours on average. 

whiskerDocs is the leading provider of 24-hour-a-day live chat, phone and email veterinary support in the United States. Contact whiskerDocs today for an online demo and more information.

Why Veterinarians Like Us

Here are the top ten reasons veterinarians benefit from our services.