whiskerDocs is designed for instant, hassle-free access with no app required. We’ve built our platform to be the most accessible pet telehealth service available, ensuring help is always within reach for any pet, for any reason, at any time, without barriers. Pet parents can connect through a partner-branded web or mobile browser portal that works seamlessly on any device, including desktop, tablet, or phone. They also have 24/7 access via a toll-free phone line, an embedded live chat widget for real-time support, and a dedicated email channel for routine or follow-up questions. For cases that require face-to-face interaction, secure video sessions can be launched directly in the browser with no downloads needed. According to Forbes, 91% of people dislike being forced to install an app to get help, which is why whiskerDocs prioritizes flexibility and convenience at every step.
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